Tech85 unveils “zero-disruption” EDI that eliminates manual data entry and millions in retail chargebacks

Tech85, a leader in supply chain automation software, announced the expansion of its zero-disruption EDI platform that transforms how manufacturers, distributors, and wholesalers scale business with major retailers. Unlike traditional EDI that forces suppliers to overhaul their processes, Tech85's platform adapts to existing workflows, reducing order processing time by up to 95% and eliminating millions in chargebacks.

The expansion addresses a critical pain point in the $5.3 billion EDI market, where manufacturers commonly lose 2-3% of annual revenue to compliance fines. Tech85's technology validates purchase order data on the way in, ensuring accuracy throughout the document creation process. The system eliminates the conditions that lead to chargebacks in the first place, ensuring compliance with over 300 trading partners including Walmart, Target, and Amazon.

"Traditional EDI forces manufacturers to make an impossible choice: either change what works or lose major retail opportunities," said Burke Gregory, Vice President of Tech85. “Our solution creates such high accuracy in the EDI process that compliance issues rarely arise. Equally important is our dedication to human support. When our clients have EDI issues, they need experts who pick up the phone, not automated tickets that sit for weeks.”

Customers, including Rare Beauty Brands, Tanya Creations, and Coast to Coast Fulfillment, are already leveraging Tech85's platform to see dramatic operational improvements. Use cases span jewelry, beauty products, third-party logistics (3PL), and food and beverage.

EDI that syncs to existing workflows

Tech85 turns manual data entry into automated document exchange through an implementation methodology that configures its platform to sync with customers’ existing workflows. This approach, developed over hundreds of implementations, preserves institutional knowledge while automating repetitive tasks.

"Twenty-five years ago when we broke into EDI, we saw firsthand the problem so many suppliers faced," explained George Gregory, Founder and President of Tech85. "Retailers required strict compliance, but implementing certain technologies often broke the very systems that made their business successful."

He continued, "The latest evolution of our platform represents a new standard of EDI automation. But technology alone isn't enough. Our clients consistently tell us that what sets us apart is our team of experts who understand their business and are available 24/7.”

Scalable order management across manufacturing and distribution

Tech85’s manufacturing and distribution customers see dramatic improvements in operational efficiency and retail compliance after reducing chargebacks to near-zero.

"Before Tech85, compliance fines consumed up to $400,000 of our annual revenue," said Gary Pelzman, Former CTO of Tanya Creations, a jewelry manufacturer. "When retailers suspended our EDI privileges for violations, we had to process invoices manually. Tech85's approach eliminated compliance issues altogether. Its system reduced our fines to just 0.05% of revenue and cut our catalog team from 14 to two people. I don't have to deal with EDI because it's fixed before it gets to me."

Beauty products manufacturer Rare Beauty Brands achieved similar results through Tech85's platform. "We've saved over $500,000 in processing costs with Tech85's automation," said Michael Jordan, Vice President of Operations at Rare Beauty Brands. "When we're on calls with major retailers, they say EDI setup takes six to eight weeks—I tell them we'll have it done in less than two. I view Tech85 as an extension of our team, not some third party we work with."

What the EDI market has been searching for

The global EDI software market is projected to expand from $2.08 billion in 2024 to $5.3 billion by 2032, driven by increasing automation across retail, healthcare, automotive, and manufacturing sectors. “The market has been searching for an EDI solution that prioritizes business continuity over technological conformity, and that's exactly what Tech85 delivers,” added Burke Gregory.

The expanded Tech85 platform includes several new capabilities building on their core technology:

• True EDI automation: Eliminates manual data entry by seamlessly connecting to retail partners
• Built-in retail compliance: Maintains compliance designed for the most complex retail standards across 300+ preferred trading partners
• Complete ERP integration: Converts purchase orders directly into sales orders in existing ERP systems
• End-to-end order management: Handles everything from receipt through shipping with integrated EDI and warehouse tools
• Human support: Provides expert assistance to resolve issues in hours, not weeks

Eliminate retail chargebacks and scale your business – Connect with Tech85 today

Ready to stop losing profits to chargebacks, take on more orders, and keep the way you work? Get started with Tech85 and enjoy zero EDI setup fees for select trading partners.